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Hotel · Hanoi · Ha Noi Municipality

Imperial Hotel & Spa

A 4-star stay in Hanoi's Old Quarter, steps from Hoan Kiem Lake, with a spa, restaurant, and attentive staff.

  • 9.5 staff rating
  • Spa & wellness centre
  • 24-hour reception
8.7 Great 605 reviews Booking.com 8.7 · 605 reviews

About

Imperial Hotel & Spa

Located at 44 Hang Hanh Street, Imperial Hotel & Spa sits in the middle of Hanoi's Old Quarter, a short walk from Hoan Kiem Lake and Ngoc Son Temple. The hotel is rated 8.7 out of 10 from 605 guest reviews, with staff earning a standout 9.5 and rooms scoring 9.

Rooms are sized from Deluxe Doubles to the Imperial Suite, all with air conditioning and showers. On site there's an à la carte restaurant, a bar and lounge, and a spa with sauna, steam room, Jacuzzi, and massage. Guests can use the business centre, and the hotel arranges tours and tickets.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff — Rated 9.5, the staff are consistently praised for being friendly, helpful, and accommodating.
  • Prime old town location — A short walk from Hoan Kiem Lake, Ngoc Son Temple, and the night market, with countless shops and restaurants nearby.
  • Spa and wellness facilities — On-site spa with sauna, steam room, Jacuzzi, and massage services, plus a relaxing atmosphere.
  • Guest room comfort — Rooms are rated 9, with guests noting large, comfortable beds and clean spaces.

Worth weighing

4 to weigh
  • Room sizes can vary — Some guests found rooms to be on the smaller side, though they were clean.
  • Breakfast service can lag — While the breakfast spread is good, service may be slow and clumsy at peak times.
  • No pets allowed — The hotel does not permit pets on the premises.
  • Paid airport shuttle — The airport shuttle is not complimentary.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double or Twin Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Premium Room City View

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Junior Suite City View

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Family Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Suite Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Balcony

Executive Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Imperial Suite City View

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Relaxation

  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Packed lunches
  • Children's buffet

Services & Extras

  • 24-hour reception
  • Express check-in/ -out
  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Car hire
  • Tours/ Ticket assistance
  • Currency exchange
  • Business centre
  • Babysitting/ Child services

Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Electric kettle
  • Flat-screen TV
  • In-room computer
  • Direct dial telephone
  • Sitting area
  • Terrace
  • Ironing facilities
  • Free toiletries

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 605 reviews

Guest-rated 8.7/10 from 605 reviews

Booking.com · 8.7 · 605 reviews
8.7Verified guest

“Perfect location for seeing the grand cathedral.”

8.7Verified guest

“The location was superb, just off Hoan Kiem Lake with easy access to many sights, the bustling centre, and plenty of shops and restaurants. We frequented Polite & Co nearby, especially on chilly evenings.”

8.7Verified guest

“Staff were friendly and it's right in the old town. Breakfast was nice.”

8.7Verified guest

“Great, quiet spot within the old, lively city. The staff organised tours for our group of 11 and even hosted a Reunion Dinner. The room was large and the bed comfortable. Breakfast offered Asian and European options, though service was slow and clumsy despite being attentive.”

8.7Verified guest

“Good hotel with free Wi-Fi, 24-hour reception, and a relaxing spa. Staff helped with my luggage on my first stay, which I appreciated. I'd recommend the massage services.”

8.7Verified guest

“The location is superb, near Ngoc Son Temple, in a fantastic area close to all the shops and just 3 minutes from the night market.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: About 1 km away, a 10-minute walk. A central landmark with the iconic Ngoc Son Temple on an islet.

Night Market: Roughly 3 minutes on foot from the hotel, offering shopping and street food in the Old Quarter.

Old Quarter: The hotel sits on Hang Hanh Street, placing you among historic streets, cafes, and restaurants.

Halais Thien Quang Lake: 2.3 km from the hotel, a longer walk or short drive.

44 Hang Hanh Street, Hanoi, Ha Noi Municipality, 844, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
43 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Does the hotel have parking?

Yes, parking is available on site.

Are pets allowed at the hotel?

No, pets are not permitted.

Is there an airport shuttle?

Yes, the hotel provides an airport shuttle, but it is paid.

Does the hotel offer spa services?

Yes, the spa & wellness centre features a sauna, steam room, Jacuzzi, and massage.

Are there family-friendly amenities?

Yes, the hotel has family rooms, cots, babysitting/child services, and a children's buffet.

The bottom line

For travellers who value location and service, Imperial Hotel & Spa delivers: you're in the heart of the Old Quarter, minutes from the lake and temple, with staff who go out of their way to help. The spa adds a calming layer, and the breakfast, though occasionally slow, is solid. Just be aware that some rooms run small and the airport transfer costs extra.

8.7Analysis based on 605 guest reviews and verified hotel data.

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